Privacy policy

Last updated: June 26, 2026

Orenvale respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Email address
Shipping and billing address
Phone number
Order history
Device and browser information
IP address and website usage data

We only collect information necessary to provide our products and services.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve website performance and customer experience
Prevent fraudulent transactions
Respond to inquiries and requests
Comply with legal obligations

We do not sell customers’ personal information to third parties.

Cookies & Analytics

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, analyze website traffic and usage, and enhance shopping experience.

Customers may disable cookies through browser settings, although some website features may not function properly.

Third-Party Services

We may use third-party services for shipping and logistics, website analytics, and customer communication. These service providers only receive information necessary to perform their services.

Data Protection

We implement reasonable security measures designed to protect customer information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Customer Rights

Depending on applicable laws, customers may have the right to request access to personal data, request correction of inaccurate information, request deletion of personal information, or withdraw consent for certain communications.

To make a request regarding your information, please contact us.