Privacy policy

Last updated: May 28, 2026

Introduction

Orenvale respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment-related information processed through PayPal

  • Order history

  • Device and browser information

  • IP address and website usage data

We only collect information necessary to provide our products and services.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website performance and customer experience

  • Prevent fraudulent transactions

  • Respond to inquiries and requests

  • Comply with legal obligations

We do not sell customers’ personal information to third parties.

Payment Information

All payments are processed securely through PayPal.

Orenvale does not directly collect or store complete payment card information on our servers.

Please review PayPal’s privacy policy for additional information regarding their payment processing practices.

Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic and usage

  • Enhance shopping experience

Customers may disable cookies through browser settings, although some website features may not function properly.

Third-Party Services

We may use third-party services for:

  • Payment processing

  • Shipping and logistics

  • Website analytics

  • Customer communication

These service providers only receive information necessary to perform their services.

Data Protection

We implement reasonable security measures designed to protect customer information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Customer Rights

Depending on applicable laws, customers may have the right to:

  • Request access to personal data

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent for certain communications

To make a request regarding your information, please contact us.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

Orenvale may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Email: service@orenvale.com
Phone: +1 845-596-0740