Contact information

We’re here to help! If you have any questions about our products, orders, or shipping, please reach out to our customer service team. We aim to respond to all inquiries within 24–48 business hours.

Customer Service

Email: service@orenvale.com
Phone: +1 845-596-0740

Company Address

Jingdezhen Chentian Ceramics Co., Ltd.
Building 3, Phase 3, Mingfangyuan, Tangying Avenue,
Changnan New District, Jingdezhen, Jiangxi, China

U.S. Contact Address

335 E Collins St, Oxnard, CA 93036, United States

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)

We value every customer inquiry and are committed to providing a reliable, transparent, and helpful service experience.